“Beyond the age of information is the age of choices”

-Charles Eames

The legendary design thinker almost certainly did not have virtual goods in mind when he made that statement but, in my opinion, it informs our industry all the same.  For, like the consumer staples sector, ours is a business based on consumer choice.  The work of Howard Moskowitz (see video) is extremely inspirational to me in this regard.

Video posted at 9:50 AM (2 years ago) | Permalink